Talqen
Talqen Support
Support for Talqen focuses on community style notes, profile setup, AI try-on previews, and preview credit purchases.
If Closet Preview does not begin, first confirm that you granted photo access and selected the required source image. If the preview still does not start, the request may have failed during upload or the preview service may be temporarily unavailable.
Open the preview or recharge flow inside Talqen and select a credit pack. If you completed a purchase but your balance did not update, contact support with the purchase time and the account email or profile details connected to the app.
Use the publish flow to create a new style note, attach images, and submit the post. If publishing fails, check your connection and confirm the selected images are still available on your device.
Yes. Talqen includes block and report controls. Blocking a user hides their profile and related community content from your view, and reporting helps Talqen review unsafe or abusive behavior.
Profile photo updates require camera or photo library permission, depending on how you choose the image. If permission was previously denied, re-enable it in iOS Settings and try again.
Email support@talqen.com with the subject line "Talqen Privacy Request" and include the account details needed to verify your request. Talqen aims to respond within 30 days.
Email support@talqen.com for help with purchases, previews, moderation, or privacy requests.